Last Updated: June 20, 2026
This Payment Policy describes the accepted payment methods, billing procedures, and payment terms of ONSOLAR INC., a Delaware corporation (“ONSOLAR,” “we,” “our,” or “us”), in connection with the use of our products and services available through www.onsolarinc.com.
By engaging with ONSOLAR for products or services, you agree to the terms outlined in this Payment Policy.
1. GENERAL PAYMENT TERMS
All payments for products and services must be made in accordance with the terms agreed upon in the applicable invoice, contract, or service agreement.
ONSOLAR reserves the right to require full or partial payment in advance depending on the nature of the transaction, customer profile, or order type.
2. ACCEPTED PAYMENT METHODS
ONSOLAR accepts the following payment methods:
Distributor and Commercial Orders:
Wire Transfer (Bank Transfer)
ACH Transfer (United States only)
Maintenance Services:
Credit Cards
Debit Cards
Authorized Card Payments processed through approved payment gateways
3. MAINTENANCE SERVICE PAYMENTS
Maintenance and on-site service fees are charged after service completion.
The payment process follows this structure:
The service is scheduled and performed by an authorized ONSOLAR technician.
The customer reviews and confirms completion of the service by signing the service report.
Upon confirmation, ONSOLAR issues an invoice for the completed service.
Our billing department contacts the customer to process payment and finalize the transaction.
Payment is only processed after service completion and customer confirmation.
4. AUTHORIZATION FOR CARD PAYMENTS
By providing payment details for maintenance services, the customer authorizes ONSOLAR or its payment processing partners to charge the applicable amount once the service has been completed and confirmed.
All card transactions are processed securely through PCI-compliant payment processors.
5. INVOICING
Invoices are issued for all applicable transactions, including:
Product purchases
Distributor orders
Maintenance services
Commercial agreements
Invoices will include payment instructions, due dates (if applicable), and transaction details.
6. PAYMENT SECURITY
ONSOLAR uses third-party PCI-compliant payment processors to ensure secure handling of payment information.
We do not store full credit card information on our servers.
7. LATE OR FAILED PAYMENTS
ONSOLAR reserves the right to:
Suspend or delay services
Withhold product shipments
Charge applicable late fees (if specified in an agreement)
Decline future orders
in cases of non-payment or payment failure.
8. REFUNDS AND DISPUTES
Refund eligibility depends on the nature of the product or service and is governed by our Refund and Return Policy.
Any payment disputes must be submitted in writing to our support or legal team for review.
9. CURRENCY
All payments are processed in United States Dollars (USD) unless otherwise agreed in writing.
10. FRAUD AND UNAUTHORIZED TRANSACTIONS
ONSOLAR reserves the right to investigate and take action against any suspected fraudulent activity, unauthorized transactions, or misuse of payment systems.
11. CONTACT INFORMATION
For any payment-related questions, please contact:
ONSOLAR INC., a Delaware corporation
Email: legal@onsolarinc.com
Website: www.onsolarinc.com